Disclaimer of Warranty

The information and materials contained on this website, www.mynetwerk.co.za, are provided on an "as is" basis without any warranty, whether expressed or implied. MyNetwerk (Pty) Ltd does not warrant or guarantee the merchantability, fitness for a particular purpose, or non-infringement of the information and materials. Furthermore, MyNetwerk (Pty) Ltd does not make any representation regarding the safety, reliability, or accuracy of the contents.

MyNetwerk (Pty) Ltd shall not be held liable for any direct, indirect, general, special, incidental, or consequential damages, including but not limited to data loss, lost revenues, or lost profits, resulting from the inability to use or the correct or incorrect use, abuse, or misuse of the information and materials, even if MyNetwerk (Pty) Ltd has been informed of the possibilities of such damages. MyNetwerk (Pty) Ltd assumes no obligation or responsibility. This disclaimer does not exclude any damages that may be attributed to the negligence of MyNetwerk (Pty) Ltd or any of its employees. The use of the information and materials may be prohibited in jurisdictions where the law does not allow the full effect of this disclaimer.

How these Terms Apply to You

1.1 The fundamental services provided by this website, "MyNetwerk," are offered to you free of charge, with no warranties or guarantees, on an "as is" and "as available" basis. While MyNetwerk (Pty) Ltd makes efforts to maintain the quality of its services, it cannot guarantee that the website will be free from errors or suitable for your specific purposes.

Content and Disclaimers

2.1 MyNetwerk (Pty) Ltd provides links to various websites and information available on the Internet. As we have no control over these external sites and information, we cannot guarantee the accuracy, currency, content, or quality of such sites and information.

2.2 MyNetwerk (Pty) Ltd shall not be held responsible for any injury, loss, expense, or damage suffered or incurred by you as a result of accessing our website or utilizing any services offered on our website. This includes, but is not limited to, the following circumstances:

Unauthorized access to our website by third parties.

Equipment or access medium breakdown or failure that prevents you from accessing our website.

Failure or unavailability of MyNetwerk (Pty) Ltd or any third-party facilities or systems that result in the inability to access our website or process any transactions.

Destruction or unauthorized access to your data or equipment.

Alterations, modifications, upgrades, or updates to our website, including any technology, hardware, or software modifications that may be part of our website.

2.3 You agree to indemnify MyNetwerk (Pty) Ltd against any demand, claim, or action relating to or arising from your use or access of our website, whether directly or indirectly, for any reason whatsoever.

2.4 MyNetwerk (Pty) Ltd reserves the right, at our absolute discretion, to alter, modify, upgrade, update, suspend, or withdraw our website or any part thereof at any time.

2.5 Unless expressly stated otherwise, MyNetwerk (Pty) Ltd owns the intellectual property rights in and to our website, and any unauthorized use is strictly prohibited.

2.6 You are solely responsible for all content that you access, upload, post, email, or transmit through our services. We are not liable for any loss of content transmitted by you, and it is your responsibility to keep backup copies of all such content.

Cancellation

3.1 In order to cancel any wireless or fibre line, a notice period of one calendar month is required. A calendar month is defined as the period ending at the close of the following month. For example, if you request cancellation on the 10th of this month, your cancellation will be effective at the end of the next month.

3.2 If you decide to cancel your line within the first six months of service, you will be responsible for covering the installation costs and returning the router.

3.3 Failure to return the router will result in you being liable for the cost of the router.

3.4 For assistance with cancellations, please send your cancellation request to accounts@mynetwerk.co.za.

3.5 Cancellations can only be processed once the online cancellation link has been submitted. Email or telephonic cancellations will not be accepted.

Evolution and the Need for Flexibility

4.1 The Internet, as a whole, is undergoing rapid evolution, and MyNetwerk (Pty) Ltd is a new and continually developing platform. MyNetwerk (Pty) Ltd reserves the right to modify, update, or amend these Terms or our Privacy Policy at any time. We will inform you of any changes to these Terms or the Privacy Policy by sending an email to your registered email address. If you continue to use MyNetwerk (Pty) Ltd after being notified of any such changes to the Terms or the Privacy Policy, you will be deemed to have accepted the revised terms.

4.2 As part of our growth and expansion, MyNetwerk (Pty) Ltd intends to introduce new services for your benefit. When a new service is introduced, special terms and conditions may be applicable to its use. We will inform you of these terms and conditions before you use the new service, and by accepting or using the relevant service, you agree that such terms and conditions will become part of these Terms.

4.3 MyNetwerk (Pty) Ltd may establish maximum limits on various aspects, including (i) the number or size of email messages, postings, or other uploaded content stored or sent, (ii) the amount of disk space allocated or used on your behalf, and (iii) the number and duration of occasions when you access MyNetwerk (Pty) Ltd. These limits may change over time without prior notice to you.

Access to MyNetwerk and Registration

5.1 As MyNetwerk evolves, certain services may have specific requirements for minimum equipment or bandwidth. While we will strive to inform you of these requirements, it is your responsibility to ensure that you have the appropriate equipment or bandwidth for accessing these services. We cannot be held liable for any inability to use MyNetwerk due to your failure to meet these requirements.

5.2 Certain sections of MyNetwerk may only be accessible to users who have subscribed or paid a "per-use" charge. These sections will be clearly indicated and marked accordingly.

5.3 During the registration process, you must provide accurate and complete information as requested in the registration form or any other provided request for user data ("User Data"). Failure to complete the mandatory information fields (marked with an asterisk) will result in your registration being rejected.

5.4 It is your responsibility to promptly update and maintain the accuracy and completeness of your User Data in the event of any changes. If your User Data is found to be inaccurate or incomplete, or if we have reasonable grounds to suspect so, we may suspend or terminate your account and access to our services.

5.5 You have the option to unsubscribe from MyNetwerk at any time by contacting us at support@mynetwerk.co.za.

Your Obligations

6.1 You acknowledge that while using MyNetwerk and accessing third-party links, you may come across content that is adult in nature or may be considered offensive, indecent, or objectionable. MyNetwerk does not assume responsibility for such content, and you must exercise your own discretion regarding any potential harm that may arise from accessing such content.

6.2 You must not utilize MyNetwerk in any manner, including the transmission of content, that violates any applicable laws or regulations or goes against these Terms. Additionally, you must refrain from engaging in any activity that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of privacy, hateful, or racially, ethnically, or otherwise objectionable.

By accepting these Terms and Conditions, you demonstrate your acceptance, understanding, and agreement with the aforementioned disclaimer.

Our Rights

We retain the right to:

Modify or permanently withdraw the Website (or any part thereof), with or without prior notice to you. You acknowledge that we shall not be held liable to you or any third party for any modifications or withdrawals of the Website.

Revise these Conditions periodically, and your continued use of the Website (or any part thereof) following such revisions will signify your acceptance of the updated Conditions. It is your responsibility to regularly check for any changes in the Conditions. If you do not agree to any modified Conditions, you must cease using the Website immediately.

We will make reasonable efforts to maintain the Website, which is subject to occasional changes. You acknowledge that you will not be entitled to any compensation in the event that you are unable to access or utilize any part of the Website due to circumstances beyond our control, including but not limited to failures, suspensions, or withdrawals.

Adjust the pricing of any services or products offered. We will make reasonable attempts to notify our clients within a two-week period in the event that such adjustments become necessary.

Enhance the speed or data availability at any time, without incurring additional costs for the end user/client.

Terminate any promotions, special offers, specials, or competitions at any time.

Errors and Omissions Excepted

MyNetwerk (Pty) Ltd., its agents, and representatives shall not be held liable for any damage, loss, or liability of any nature arising from the use or inability to use this Website, its services, or the content provided through this Website or other communication channels. Additionally, MyNetwerk (Pty) Ltd. does not make any implied or explicit representations or warranties regarding the accuracy, completeness, or reliability of the content and technology available on this Website, nor does it guarantee that the service will be uninterrupted or free from errors. We encourage you to report any possible malfunctions or errors to support@mynetwerk.co.za.

While MyNetwerk (Pty) Ltd. strives to accurately indicate prices and delivery charges, there may be instances where products are erroneously offered at incorrect prices or delivery charges. In such cases, MyNetwerk (Pty) Ltd. is not obligated to sell products at the incorrect prices or delivery charges. However, if you choose not to proceed with the purchase at the correct price or delivery charge, we will refund any payments made by you.